SHIPPING OPTIONS & DELIVERY TIMES

Standard, Express, and free-shipping options vary by destination and order value. Shipping availability, delivery options, rates, and estimated delivery times are confirmed after you enter your complete delivery address during checkout. Delivery estimates are stated in business days and exclude order processing, customs clearance, local holidays, and delays outside the carrier’s control.

  • NORTH AMERICA

    United States and Canada. Available Standard, Express, and free-shipping options are shown at checkout.

  • TAIWAN

    Taiwan. Available home delivery, convenience-store pickup, and eligible in-store pickup options are shown at checkout.

    In-Store Pickup 

  • MAINLAND CHINA, HONG KONG & MACAO

    Mainland China, Hong Kong SAR, and Macao SAR. Available Standard, Express, and free-shipping options are shown at checkout.

  • ASIA PACIFIC & EUROPE

    Japan, South Korea, Singapore, Malaysia, Australia, New Zealand, the United Kingdom, France, Germany, the Netherlands, Denmark, Finland, Sweden, Switzerland, and Norway. Available options are shown at checkout.
Contact PETT2GO

Available Territories

We currently ship to Taiwan, Mainland China, Hong Kong SAR, Macao SAR, Japan, South Korea, Singapore, Malaysia, Australia, New Zealand, the United States, Canada, the United Kingdom, France, Germany, the Netherlands, Denmark, Finland, Sweden, Switzerland, and Norway. Shipping availability, delivery options, and rates are confirmed after you enter your complete delivery address during checkout. If your country or region is not listed, please contact service@pett2go.com and we will confirm whether delivery can be arranged.

FULFILLMENT, TRACKING & DUTIES

Orders may ship from our fulfillment locations in Taiwan, the United States, or France, depending on the destination, inventory availability, and carrier coverage. We work with Chunghwa Post, SF Express, UPS, USPS, Amazon Logistics, and other trusted delivery partners. Carrier requests cannot be guaranteed. Your shipping confirmation will include the assigned carrier and tracking details. International orders may be subject to customs duties, import taxes, and local handling charges. Unless checkout explicitly states otherwise, these charges are the recipient’s responsibility.

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